These inevitably involve the loss of names, addresses, Social Security numbers and often credit card or investment account numbers of thousands of people. The VA case involved all veterans who retired from active duty in the last 40 years.

At the March FOSE '06 conference on computing in government, Cisco Systems CEO John Chambers told an increasingly familiar story about getting a letter from his financial advisers warning that his personal information may have been stolen along with someone's laptop. "What do I do now?" he quipped, "Change my name?"
 

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