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Interpath Technologies Transactional Analysis Methodology For It Troubleshooting
- By Barry Koplowitz
- Published December 28, 2007
- Technology
- Unrated
Barry Koplowitz
Barry Koplowitz founded Interpath Technologies Corporation in 1999. He has been consulting in the IT field since 1984 and has specialized in the area of Network & Application Analysis/Troubleshooting--with various Protocol Analysis Tools--for the last 11 years. He spent 3 years with Network General and NAI traveling around the United States teaching for Sniffer University ®. Since leaving Sniffer University, he has worked consulting to large enterprise environments up to 120,000 nodes. http://www.interpathtech.com
View all articles by Barry KoplowitzWe have helped companies like IBM, ING-Direct & Lucent Technologies find Resolution for under-performing networks & applications.
Application & Network Performance Analysis requires Protocol Analysis tools, — Sniffer ®, Ethereal ® WireShark ®. However, it adds advanced methodical troubleshooting processes to--standard Protocol Analysis techniques.
Application & Network performance Analysis addresses gathering & interpreting information required for diagnosing & troubleshooting network & application performance problems.
An Application or Network may under-perform for years — Application users & components in different geographical locations — Application possibly multi-tiered.
Different IT departments convinced that the problem is not in their area. "Sniffing" skills alone--are inadequate.
Application & Network performance Analysis encompasses--all aspects of enterprise networking.
Application & Network Performance Analyst needs skills in interviewing, writing & diplomacy.
Interpath means flow of communication between all transaction components — Users, Servers, Switches, Routers, Operating Systems, Security devices, Database Protocol — anything involved in executing a network or application transaction. Trouble can be anywhere along an Interpath.
Troubleshooting all OSI model layers — using tools like Sniffer ®, Ethereal ®, WireShark ® — technical interviews with client Subject Matter Experts and more— Interpath Technologies maps -- how the application moves — between all its components — simultaneously. That is Interpath. Troubleshooting network & application performance is a process, not a tool.
Clear, technical documentation is critical to success.
Interpath Technologies presents results in technical & non-technical formats — including protocol analyzer screen shots, spreadsheets, drawings, narratives — explaining causes of application or network issues.
We provide the platform for all IT teams to agree upon a process of resolution. Our deliverable is factual and incontestable.
Leadership — guidance — project management — diplomacy — have been key components of our success — as well as protocol analysis skills. We coordinate our clients' EngineeringTeams around the world — with our Analysts as focal points & primary diagnosticians.
Server Consolidation or Virtualization frequently creates unexpected results — servers come together — but move away from users or other components.
We diagnose global network application issues. We often work through bridgecalls, WebEx ® or other remote media — enabling us to work with distributed teams simultaneously regardless of location. We provide on-site Network & Application Performance Analysts as needed.
Many client's have distributed versions of Sniffer ®, Ethereal ®, WireShark ®, or other Protocol Analysis tools in place. If not, we can provide them — or build them from Open–Source protocol analysis software. Engineers go to training classes to learn troubleshooting or Application Performance Tuning Techniques — receive 5 to 20 days of intense instruction — covering only a fraction of what is required – go back to their companies to solve serious problems – and often fail.
Tools like WireShark ®, Ethereal ® and Sniffer ® were not to blame — you can’t become a Network & Application Performance Analyst in a few weeks. In addition to learning the prerequisite protocol analysis skills or tools like Sniffer ®, Ethereal ® WireShark® — many years of training, practice and experience are needed to learn how to map an Interpath--and create solid testing.
Learning how to handle power tools doesn’t teach you how to build a house. WireShark ®, Ethereal ® Sniffer ® are power tools.
Training in these tools is important — yet inadequate for troubleshooting an enterprise network or application. Learning the OSI model and network protocol tools doesn’t teach you to be a Protocol Analyst or Network & Application Performance Analyst.
Troubleshooting is a science--an art and a field of expertise--not a tool.
Copyright © 1999-2007 Interpath Technologies Corporation

